Delete Your Account

1

The fastest way: delete from inside the app

You can permanently delete your Rostr account at any time, directly from the app, without contacting us:

In-app steps

Open Rostr and sign in if you aren’t already.
Tap the Profile tab in the bottom navigation bar.
Scroll to the bottom and tap Delete Account.
Read the confirmation, type DELETE when asked, and tap the red Delete my account button.

That’s it. Your account is immediately soft-deleted. You will be signed out on every device. You have 30 days to change your mind (sign in again to restore). After 30 days the account and all your authored content are permanently and irreversibly erased.

2

If you can’t reach the app

If you have lost access to the device or cannot sign in, email us and we will delete your account on your behalf within 7 business days:

Send the email from the same address you signed up with so we can verify ownership.

info@arami.tech →

Subject line: Delete my Rostr account. Include the email address you signed up with. We will reply once the deletion is complete.

3

What gets deleted

Data type	What happens
Account, email, display name, avatar	Erased after the 30-day grace period
Roster entries (shifts, dates, types)	Erased
Roster scan images	Already deleted within 24 hours of OCR, nothing left to remove
Group memberships	You are removed from every group you were a member of
Groups you created (if you are the only admin)	The group is deleted. If there are other admins, ownership transfers to them and the group continues.
Direct messages and group chat messages you sent	Erased. Other parties’ copies remain on their device; we cannot reach them because they are end-to-end encrypted.
Community Wall posts you authored	Erased
Comments you posted	Erased
Push notification token	Erased immediately on delete
Identity public key + encryption key backup	Erased (your peers will see “Locked message” for any unread DM you had with them)
In-app purchase / subscription	Your access ends at the next billing date. Apple / Google handle the refund process separately according to their own policies.

4

What we keep (and for how long)

For legal and abuse-prevention reasons, a small set of records is retained for a defined period:

Data type	Retention	Why
Reports of abusive content filed against you (if any)	1 year	Required by Apple / Google to prove enforcement of community guidelines
Crash logs containing your device identifier	90 days	Anonymized hash; not linkable to your real identity once deleted
Anonymized financial records	7 years	US tax law (IRS)

After the retention windows above, every trace of your account is permanently and irreversibly removed from our systems and from backups.

5

What you should do before deleting

Cancel any active subscription from your phone’s store settings (iOS: Settings → your name → Subscriptions; Android: Play Store → Subscriptions). Deleting the account does not cancel the subscription automatically.
If you are the only admin of a group you want to keep alive, promote another member to admin first (Group settings → Members → long-press → Make admin). Otherwise the group is deleted with your account.
Export anything you want to keep (Profile → Export my data → receive JSON within 30 days).

6

Changed your mind?

For 30 days after you tap Delete Account, simply sign in again with the same Apple ID, Google account, or email. The account is restored exactly as it was, including memberships and shifts. After 30 days, the deletion is permanent.

7

Questions

Email info@arami.tech any time. Our privacy notice has the full data-handling detail: Privacy Policy.